Aqua Solutions Customer Testimonials
Renee J. Cardone
Englewood Cliffs, NJ 07632
November 20, 2012
To Whom It May Concern:
As a result of Superstorm Sandy, I contracted with Aqua Solutions LLC to perform water cleanup and mold remediation services at my home in Spring Lake, which was severely damaged in the storm. Aqua Solutions responded immediately to my condition and worked tirelessly in an effort to remediate the mold damage and protect my family. Mike and his crew performed services over and above that which was contained in my contract to ensure that my home was properly treated and was safe to re-enter. In addition, I could reach Mike at any time, even late at night, when questions arose.
I highly recommend Aqua Solutions, LLC if you are in need of a company to perform water cleanup and mold remediation.
Very truly yours,
Renee J. Cardone
Point Pleasant, NJ 08742
November 16, 2012
I just wanted to personally thank you for all you have done for my family during these last few weeks of devastation, destruction and heartache. As you know, my house took in about 14” of water. I called several companies to give an estimate of work needed to start the restoration process. After several estimates and speaking to my neighbors, your company was highly recommended. I called Aqua Solutions and Leo came out and assessed what needed to be done.
Leo explained what needed to be done in layman’s terms and explained why. He also stressed that while most companies will go over the same items that need to be done, Aqua Solutions pays great attention to detail and will not rush the job just to get a paycheck and move on to the next house. Furthermore, Leo explained that Aqua Solutions performs several anti-microbial treatments and Ozone treatments throughout the process for complete piece of mind at no additional cost. He further advised that most, if not all companies would not have the industrial ozone machine that Aqua Solutions possess.
Your company was not the lowest estimate I received nor was it the highest. However, what I can say is that Aqua Solutions did in fact pay great attention to detail as Leo and yourself stated you would. You were working on a house a few towns away in nearby Spring Lake and said you would stop by and introduce yourself as soon as you could break away. I was greatly impressed with this caring and personal approach. It was at this time I felt extremely comfortable with your company and advised Leo that I made my decision to allow Aqua Solutions to do the flood restoration and mold remediation work.
You advised me that the job needed to be started without delay to avoid further damage and that you could have a crew to my house by 10:30am the next morning. As promised, two large Aqua Solutions trucks pulled up at that time and the work started. From start to finish, your company paid great detail to the quality of their work and worked long hours (the first night, they worked until 11:00pm with their generators running) to get the job done. The crew treated my home with absolute care.
I was promised that the demolition would take two days and after that the equipment would go in for the three day period it would take to dry my home. To my surprise, you did an air quality reading on day three and advised me that the reading was not acceptable to you and the equipment would need to stay another day. You also advised me that there would not be any additional charges for the additional days’ use of the equipment when all other companies I had consulted told me that there would be additional charges if the equipment was needed more than the two or three days that were quoted.
At the end of the job, you, Leo and the entire Aqua Solutions team did an amazing job from start to finish. Aqua Solutions is a local company and their knowledge, experience and work habits really were over and beyond what I had expected. Especially considering the fact that they are busy and their work load is large. The price that I was quoted was the price I paid at the end of the work. I strongly recommend Aqua Solutions to anybody that has been devastated by Hurricane Sandy!